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FAQ

Questions, answered.

Everything parents ask about how Believory works — and how we keep your child safe.

Calling Believory

How do I call Santa?
Call (984) 789-3289 from any phone — that's Santa's number at Believory. He answers live and talks with your child in a real, two-way conversation. There's no app and no account, and calling is free. To talk to the Tooth Fairy instead, call (984) 867-2434.
What is Santa's phone number?
Santa's number at Believory is (984) 789-3289. Dial it from any phone and Santa answers live — a real back-and-forth conversation, not a recording. The Tooth Fairy has her own number: (984) 867-2434.
Does Santa actually talk back, or is it just a recording?
He talks back. A Believory call is a live, two-way conversation: Santa listens to what your child says and responds in the moment — asking about their day, reacting to their wishes, laughing along. Nothing is pre-recorded, and once memories are on he greets your child by name the next time they call.
Is calling Santa free? What's the catch?
Calling any Believory character is free for everyone — no account, no app, no catch. The only thing that's paid is memory: if you'd like the character to remember your child from one call to the next, that's a small subscription (with a free trial). The call itself is always free.
How is Believory different from other ways to call Santa?
Most "call Santa" numbers play a recorded message — your child talks, but Santa never really answers — or use an AI that forgets your child the moment the call ends. Believory is a genuine two-way conversation, and the character remembers your child across calls: their name, their pet, what they asked for last time.
What ages is Believory for?
Believory is made for young children — roughly ages 2 to 10 — with a parent nearby. The parent sets everything up and manages the account; children never create accounts or type in any information themselves.
How do I sign up?
Register at Believory: verify your phone with a text code, complete a quick refundable card check (that's the parental-consent step), and add your child's first name — a few minutes in all. Prefer to try first? Call Santa at (984) 789-3289, then claim that call within 7 days to keep its memories.

How Believory works

How do Believory characters know and remember my child?
Believory has built an interactive memory system for its characters. It gives each character the right background and the important little memory "tidbits" that are relevant to your child — so they can greet your child by name and pick up where they left off. We practice data minimization: we keep only the highly relevant memories that make the experience warm and personal, and you're always in control of what's remembered.
Will all the characters have the same memories?
Yes. The things your child shares are remembered across all of their characters, so each one truly knows them — and every character also builds its own special relationship over time.
How are memories managed?
After each call, Believory keeps just a few of the most meaningful moments as short, readable memories. You can review them anytime in your account, organized by child, and remove anything you'd rather not keep. We intentionally keep only what's relevant — both for privacy and to keep the experience positive.
How are children managed?
You add each child from your account with just a first name, an optional age, and a few "Interests & details." You can edit or remove a child — and everything connected to them — at any time. We intentionally keep it minimal: no last name, address, school, or photos.
Do we need an app to use Believory?
No — it's just a regular phone call, with nothing to download. Dial the character's number on any phone and hand it to your child.
How long are the calls?
Calls are made to be short and magical, and how long a call can run depends on your plan.
Which characters can my child talk to?
Santa ((984) 789-3289) and the Tooth Fairy ((984) 867-2434) are taking calls now, each with their own number. The Easter Bunny and your own custom characters are on the way.
Can I see what my child talked about?
Yes — after each call you'll find a short, readable summary in your account, so you can share in the magic.

Safety & privacy

Are the characters AI?
Yes — the character voices are AI. We design every character to be warm, age-appropriate, and safe: they stay in character, are instructed never to ask your child for personal information, and you can review and delete anything they remember. Believory is a tool that lets you create a magical, controlled experience for your child.
Do you save recordings of our calls?
No. We don't keep recordings. A call is turned into text in the moment so the character can respond and so we can save a few key memories, but we don't store audio, and transcripts are kept only briefly and then automatically deleted. If your child calls before you've registered, each call is held unprocessed and deletes itself 7 days later unless you claim it.
Is Believory safe and compliant?
Yes. Believory is built for children under COPPA (the U.S. children's privacy law). We don't collect, process, or store any of your child's information until you've registered and verified you're their parent. Characters are designed never to ask your child for identifying details, we never sell your data or use it for advertising, and you can review or permanently delete everything at any time.
What information do I have to provide?
Very little. To register, you give your own contact details (your name and a phone number we'll text a code to) and verify you're an adult. For each child, the only required detail is a first name — their age and "Interests & details" are optional and simply help the character feel more personal. You stay in full control: add, edit, or delete any of it anytime, and even individual memories can be removed whenever you like.
Where does my data go?
It stays private. We share it only with the trusted service providers needed to make a call work — and never for advertising. Those providers are contractually barred from using your child's data to train their AI, and we never sell your data to anyone.
Is my information shared with anyone else?
No. Everything is private to your family's account — no other parent, family, or child can see your child's memories or details, and we never sell or share your data for advertising.
Why do you ask for a card, even for the free experience?
Children's privacy law requires us to confirm a real adult is setting up the account before any of your child's information is used. A small, fully-refunded charge is simply the most reliable way to verify you're an adult — you stay in control, and it's separate from choosing a plan.
Can I delete everything?
Absolutely. You can review or permanently delete any child's information — or your entire account — at any time, no questions asked.
My child called before I registered — what happens?
Each call is held for 7 days from when it happens, pending age verification. Register and verify, and you'll keep every call from the last 7 days — each call runs its own 7-day clock, so calling often never shortens the window. Calls older than 7 days are deleted automatically.